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Sheppard Mullin Recognized for Providing Excellent Client Service


Sheppard, Mullin, Richter & Hampton LLP announced today that the Firm has been recognized by Fortune 1000 companies as a leader in client service. In surveying nearly 200 general counsel at these leading companies, BTI Consulting Group, a Boston-based market research and consulting firm, found that Sheppard Mullin excelled in client service.

The results of the survey were published in The 2003 Survey of Client Service Performance for Law Firms: The BTI Client Service A-Team. The survey explores such skills, activities, attributes and behaviors as understanding the client's business, unprompted communication, breadth of services, dealing with unexpected changes, advising on business issues and producing quality products.

Sheppard Mullin corporate partner John Hussey was one of only 12 California attorneys named to the 2002 Law Firm Client Service All-Star Team, which includes attorneys who have been nominated by a client as a result of their ability to deliver superior legal representation and excellent client service. Nominations were based on various categories, including the ability to go above and beyond what is expected, relationships built while representing the client, and business focus.

"We are flattered and take great pride in the fact that our clients are complimenting our service. Our attorneys have always taken our Client Service Standards very seriously, committing themselves to providing high standards of excellence and superior quality legal services," said Guy Halgren, Chairman of the Firm's Executive Committee. "Our philosophy is to staff matters with experienced, effective, results-oriented attorneys who recognize that availability, accessibility and responsiveness to our clients is crucial."

Sheppard Mullin has more than 370 attorneys among its eight offices in Los Angeles, San Francisco, Orange County, San Diego, Santa Barbara, West Los Angeles, Del Mar Heights, and Washington, D.C. The full-service firm provides counsel in Antitrust & Trade Regulation; White Collar and Civil Fraud Defense; Business Litigation; Construction, Environmental, Real Estate & Land Use Litigation; Corporate; Entertainment, Media & Communications; Finance & Bankruptcy; Financial Institutions; Government Contracts & Regulated Industries; Healthcare; Intellectual Property; Labor & Employment; Real Estate, Land Use, Natural Resources & Environment; and Tax, Employee Benefits, Trusts & Estates. The Firm celebrated its 75th anniversary in 2002.

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